Leaf is an intelligent AI-powered assistant platform designed for e-commerce stores. It enables businesses to provide exceptional customer support and product recommendations through an integrated chatbot and voice bot. Visitors can interact with your store's knowledge base in their preferred way—via text chat or voice call—directly from your website.
Leaf transforms how e-commerce stores interact with their customers by providing intelligent, conversational AI that understands product catalogs and store-specific knowledge. Rather than forcing customers to browse or search manually, Leaf proactively understands customer needs and recommends products through natural conversation.
Key Benefits:
- 🤖 24/7 AI-powered customer assistance
- 💬 Multi-modal interaction (text and voice)
- 🛍️ Real-time product recommendations
- 📊 Visitor engagement analytics
- 🔌 Easy one-click integration
- 🌐 Browser-based, no app downloads required
- Real-time text conversation with AI assistant
- Product cards with images, prices, and links
- Search and filter capabilities within chat
- Chat history and session management
- Responsive design for mobile and desktop
- Voice calling directly from the browser
- Voice-to-text conversion with high accuracy
- Text-to-speech responses
- Real-time product display during calls
- Screen sharing for product visuals
- Easy Import: Bulk upload products via CSV, JSON, or API
- Knowledge Base Integration: Link products with detailed descriptions, FAQs, and attributes
- Catalog Management: Organize products by category, tags, and custom attributes
- Real-time Updates: Changes reflected immediately across all chat/voice instances
- Image Support: Automatic optimization and display of product images
- Context Awareness: Understands customer intent and preferences
- Product Recommendations: AI-driven suggestions based on conversation
- Multi-language Support: Operates in 50+ languages
- Custom Knowledge Base: Train the AI on store-specific information, policies, and FAQs
- Conversation Analytics: Understand customer needs and improve recommendations
- Centralized management interface
- Real-time analytics and visitor insights
- Product catalog management
- Knowledge base editor
- Conversation logs and transcripts
- Performance metrics and ROI tracking
- Team member management and permissions
- Custom Branding: Match your store's visual identity
- Conversation Routing: Escalate to human agents when needed
- API Access: Integrate with your CRM, inventory, and order systems
- Webhooks: Real-time event notifications
- White-label Options: Rebrand for resellers
Leaf is licensed under the MIT License. See LICENSE file for details.
- Email Support: support@leaf.example.com
- Slack Community: Join our Slack
- GitHub Issues: Report bugs or request features
- Twitter: @leafai
See CHANGELOG.md for version history and updates.
Leaf is built by a team passionate about improving e-commerce customer experiences through AI. Our mission is to help online stores provide personalized, intelligent support at scale.
Made with ❤️ for e-commerce