diff --git a/press/press/doctype/agent_job/agent_job_notifications.py b/press/press/doctype/agent_job/agent_job_notifications.py
index e997903c986..81eb2a3ab1a 100644
--- a/press/press/doctype/agent_job/agent_job_notifications.py
+++ b/press/press/doctype/agent_job/agent_job_notifications.py
@@ -36,6 +36,9 @@ class Details(TypedDict):
 # Bench app directory in a traceback frame, app names are python module names
 APP_FRAME = re.compile(r"/apps/([a-z_][a-z0-9_]*)/")
 
+# Path in the error that Frappe raises when it tries to delete a folder as an old backup file
+BACKUP_FOLDER_PATH = re.compile(r"IsADirectoryError: .*?'([^']*/private/backups/[^']+)'")
+
 if typing.TYPE_CHECKING:
 	# TYPE_CHECKING guard for code below cause DeployCandidate
 	# might cause circular import.
@@ -126,6 +129,7 @@ def handlers() -> list[UserAddressableHandlerTuple]:
 		("Unknown command '\\-'.", update_with_unknown_command_hyphen_err),
 		('redis_host, redis_port = redis_url.split(":")', update_with_redis_unpack_error),
 		("Site might have lot of jobs in queue.", update_with_rq_jobs_in_queue_err),
+		(["IsADirectoryError", "/private/backups/"], update_with_folder_in_backups_err),
 		# Keep last: matches any traceback, only actionable if the failing app is identifiable
 		("/apps/", update_with_app_failure_err),
 	]
@@ -411,6 +415,26 @@ def update_with_rq_jobs_in_queue_err(details: Details, job: AgentJob):
 	return True
 
 
+def update_with_folder_in_backups_err(details: Details, job: AgentJob):
+	"""Frappe deletes old files in private/backups before a backup, and fails on a folder"""
+	details["title"] = "Backup failed because of a folder in the backups folder"
+
+	details["message"] = (
+		f"<p>The backup of site <b>{job.site}</b> failed because of the folder <code>{get_backup_folder_path(job)}</code>.</p>"
+		"<p>Before each backup, Frappe deletes old files in the <code>private/backups</code> folder of the site."
+		" It cannot delete a folder, so the backup stops.</p>"
+		"<p>Delete all folders in <code>private/backups</code>, or move them to a different location. Then take the backup again."
+		" If an app or a script makes these folders, change it to use a different location.</p>"
+	)
+
+	return True
+
+
+def get_backup_folder_path(job: AgentJob) -> str:
+	match = BACKUP_FOLDER_PATH.search(f"{job.traceback or ''}\n{job.output or ''}")
+	return match.group(1) if match else "private/backups"
+
+
 def has_newer_release(bench: str, app: str) -> bool:
 	"""False only if we know the bench is on the newest release of the app"""
 	deployed = frappe.db.get_value(
diff --git a/press/press/doctype/agent_job/test_agent_job.py b/press/press/doctype/agent_job/test_agent_job.py
index 3f724bd7365..b9c198b528c 100644
--- a/press/press/doctype/agent_job/test_agent_job.py
+++ b/press/press/doctype/agent_job/test_agent_job.py
@@ -644,6 +644,41 @@ def test_disk_full_on_public_server_is_not_actionable(self):
 
 		self.assertFalse(details["is_actionable"])
 
+	FOLDER_IN_BACKUPS_TRACEBACK = (
+		'  File "apps/frappe/frappe/utils/backups.py", line 662, in delete_temp_backups\n'
+		"    os.remove(this_file_path)\n"
+		"IsADirectoryError: [Errno 21] Is a directory: './test.frappe.dev/private/backups/uom-night-20261102'"
+	)
+
+	@patch.object(AgentJob, "enqueue_http_request", new=Mock())
+	def test_folder_in_backups_folder_names_the_folder_to_delete(self):
+		details = get_details(self.backup_job(self.FOLDER_IN_BACKUPS_TRACEBACK), "", "")
+
+		self.assertTrue(details["is_actionable"])
+		self.assertEqual(details["title"], "Backup failed because of a folder in the backups folder")
+		self.assertIn("<code>./test.frappe.dev/private/backups/uom-night-20261102</code>", details["message"])
+
+	@patch.object(AgentJob, "enqueue_http_request", new=Mock())
+	def test_folder_error_outside_backups_folder_is_not_actionable(self):
+		traceback = "IsADirectoryError: [Errno 21] Is a directory: './test.frappe.dev/public/files/reports'"
+
+		details = get_details(self.backup_job(traceback), "", "")
+
+		self.assertFalse(details["is_actionable"])
+
+	def backup_job(self, traceback: str) -> AgentJob:
+		site = create_test_site()
+		return frappe.get_doc(
+			{
+				"doctype": "Agent Job",
+				"job_type": "Backup Site",
+				"site": site.name,
+				"server_type": "Server",
+				"server": site.server,
+				"traceback": traceback,
+			}
+		)
+
 	def restore_job(self, public: bool) -> AgentJob:
 		site = create_test_site()
 		frappe.db.set_value("Server", site.server, "public", public)